Brianna DunbarOct 26, 20222 minPros and Cons of Outsourcing Customer ServiceHow will outsourcing benefit you if you own a business with operations that involves considerable customer engagement? Image by Lorenzo...
Brianna DunbarSep 15, 20221 minOnboarding FreelancersWhy do companies struggle so much when using freelancers? Because your onboarding sucks. Photo by Media from Wix. We don’t give the same...
Brianna DunbarFeb 5, 20223 minWhat is the LEAN Approach to Process Improvement?Less waste, more agility. That’s at the heart of the LEAN approach to process improvement, a methodology that strives to give customers...
Brianna DunbarAug 20, 20212 minWhat Exactly Is Outsourcing?Image by StockSnap from Pixabay Outsourcing is the process of hiring an individual, an agency, or a third-party service provider who is...